The Numbers Speak: 2024 Satisfaction Survey Results
In early 2024, we conducted a satisfaction survey with our client base to better understand their experiences and needs. We are excited to share some of the key results that reflect their trust and satisfaction with our services.
9 out of 10
surveyed clients guarantee that at Ceico, we care about their best interests (helping them achieve their IT goals and projects).
98% of clients trust and feel comfortable with our services.
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Our clients endorse us with an impressive 95% on-time delivery rate.
97% of our clients would recommend our services.
Testimonials from Satisfied Clients
Nothing speaks better of our commitment to quality and service than the voices of our own clients in Mexico. Here, we share some of the most notable testimonials we've received:
"Ceico is a company that does its work with passion and commitment, staying updated in every way, which is why their creations are always unique and innovative. In my case, they have helped me improve my security processes and resource quality, and adopt better practices. Very happy to work with them."
Lic. Paola Garibay
IT Director
Nova Casa Zamora
"Our experience with Ceico has been satisfying. They were always focused on identifying our needs for our projects. Ceico is a company with expertise and mastery of the topics, offering excellent service, which gives us security and confidence as an IT department."
Janani Zavala
IT assistant manager
KYB México
"Having a multi-brand business partner like Ceico, with a high level of expertise in the technologies they manage, adds great value to organizations as a business partner for solving or addressing the needs required by companies."
Humberto Saucedo.
Infrastructure and Security Manager​
Válvulas URREA.
"Ceico has supported us in solving problems and implementing backup, virtualization, and cloud solutions.
We distinguish them for their expertise, quality, and proactivity in their service."
Omar Valdez.
IT Manager
URREA Herramientas
"Ceico is a team of highly skilled professionals who provide services and solutions to their clients with good treatment, quick attention, and effective problem-solving, which helps the smooth operation of our organization."
Jesús Ramirez.
Systems Manager
LG Frutas
"Ceico has a great team of certified and highly skilled professionals who understand the technological needs and requirements based on best practices to ensure the completion and success of the company's technology projects."
Héctor Morales
Infrastructure Lead
CONTPAQi
"We've been working with Ceico for almost a year, and so far, all the projects we've worked on together have been a success. They have highly skilled staff, and the difference is noticeable compared to other providers in the same field when it comes to service and client attention. We're happy to have met them, and of course, we will continue with other projects."
Olga Estrada
IT Manager
Temper de Guadalajara
"I've recently joined the company I work for, and since I arrived, Ceico's team has supported me in getting up to speed with previously implemented projects like Veeam Backup.
The technical support is quick and effective. Without a doubt, I will consider them for future solutions."
Alejandro Avila
IT Engineer
UTZ
